CRI Naturals. Makes a guarantee to deliver your genetic reports in fewer than 8 weeks. Santa Monica, CA 90404-4030. https://www.crigenetics.com/. GENEX PO Box 469 117 E Green Bay St Shawano, WI 54166; Call Us: 888.333.1783; Email Us: [email protected] Follow Us CRI Genetics wants you to approve its service and products completely and at the same time gain your recognition, which is why CRI Genetics offers a long-day money-back guarantee for all their dear customers. Yes, so long as the third-party meets its security requirements. The company is based in Santa Monica, California and is made up of a team of geneticists, anthropologists, and social scientists who aim to “combine genetics … Join the 22 people who’ve already reviewed CRIGenetics. You can also send us an email at support@crinaturals.com. CRI Genetics SHALL ALSO HAVE THE RIGHT AT ANY TIME TO CHANGE OR DISCONTINUE ANY ASPECT OR FEATURE OF CRI Genetics INCLUDING, BUT NOT LIMITED TO, ALL OF ITS CONTENT, AND ITS HOURS OF AVAILABILITY. CRI Genetics offers top-notch customer support and accurate, speedy genetic testing results. I asked customer service specific questions by computer chat, I received copy and paste or robotic responses that did not only not answer my questions, they were in conflict of what I asked. (800) 571-9216. The results are completely fraudulent and the company tried to convince me I don't know I am Irish CRI Genetics is an advanced team of Geneticists, Anthropologists, and Social Scientists, who work together to deliver you the most accurate estimation of your ancestry possible. BBB is here to help. CRI Genetics Pros and Cons Pros. Whole Genome Sequencing (WGS) decodes all 6.4 billion DNA base pairs in the human genome including the complete set of all 20,000 genes, mitochondrial DNA, and the Y chromosome. Health Products. The CRI Genetics report classified her as 51% Italian! CRI Genetics is an advanced team of Geneticists, Anthropologists, and Social Scientists, who work together to deliver you the most accurate estimation of your ancestry possible. Online Customer Reviews/Complaints Read More Business Details and See Alerts, International Association of Better Business Bureaus. I want a full refund from this company of the $210.59 I paid on December 2, 2020. Crigenetics did not provide the health history or any of the other products promised. USA 1-800-571-9216 UK +44-800-368-8243 … The person on chat tried to convince me that I had no idea what I was talking about. The customer service is atrocious. How BBB Processes Complaints and Reviews. Our records show that the company has a pattern of complaints concerning consumers allege not receiving their purchases after their order was initially placed, along with no indication of their ordering status. BBB reports on known marketplace practices. The CRI Genetics report classified her as 51% Italian! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. CRI Genetics is a direct-to-customer DNA testing company, which means it provides its users with discreet and convenient at-home testing solutions. They charged my credit card the full amount. Apparently reading your other complaints, this scam has been perpetrated on many innocent consumers (I wish I had seen these complaints before giving them my hard earned money.) CRI kits trace back up to fifty generations. Contact customer service for an 8 week efficiency guarantee, in the event of back-order. Monday - Friday 2pm GMT - 2am GMT. Customer support is available over the phone at 1-800-571-9216 … It’s simply clear that CRI Genetics gives you the best bang for your buck. BBB remains operational and focused on serving our business community. Your personal testing kit will be shipped the moment the company receives your order and it should arrive at the specified address w… Thank you for your kind words, Rick. (We are against spamming and will only send very important emails. With CRI Genetics, you are protected. I give CRIGenetics permission to send me email about their products, services and special offers. @ crinaturals.com choose to do business with a member business refund request of... That the information provided is accurate know that you contacted bbb for cri genetics customer service bbb business are... 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