Question 11 D.     The management of emails and personal information. A. Question 13 It takes 15-20 minutes to complete this test; To the test . D.     It refers to the practice of welcoming, processing and then monitoring a visitor’s stay. A. What does visitor management mean? Receptionists are the face of any organization. Hire job-fit candidates using this test, now. B. C. Carry out … Gossip with colleagues. Receptionist Skills & Competencies . If you are not sure whether you have a Helping or Persuading or Organizing interest which might fit with a career as a receptionist, you can take a career test to measure your interests. 9.1 / 10 . This is a quiz to test your receptionist skills. Choose easy, medium or hard questions from our skill libraries to assess candidates of different experience levels. Question 11 A loner who works best on their own. Note taking exercise. Write up questionnaires and surveys. Privacy Policy | Terms Of Service | Privacy Shield, “The best part of Interview Mocha is they have topic wise questions available. Lost your password? Put your knowledge to the test by having a go at our challenging Receptionist quiz. Free psychological tests (1,439,011 taken last month) ... Tasks receptionist. C.     Write letters more professionally. A. A. Remember regular visitors and thereby offer them a quicker and more personal service. B. Good communication, organisational and interpersonal skills are a must for a candidate opting for post of receptionist. Our comprehensive library includes a wide range of job levels and industries to let you screen candidates for their aptitude, cognitive abilities, and specific skills … These types of tests are used to measure a person's skills in a specific area, such as software development, math or typing. How should you treat VIP visitors? A full clerical ability test will include one or more of the test subjects below. Question 5 [ Placeholder content for popup link ] TEST DESCRIPTION B.     Weed out unwanted sales calls, identify important calls and then only forward those on. D.     Receiving the post then filing it away to be dealt with later. True or false, Question 20 For example, 11.1% of Medical Receptionist … Add, edit or bulk upload your own coding questions, MCQ, whiteboarding questions & more... Get a tailored assessment created with the help of our subject matter experts to ensure effective screening. A. D.     Manage a team of office juniors. Question 5 Add multiple skills in a single test to create an effective assessment. This test has been designed to assess the ability of a candidate to work using a computer. The receptionist’s work also includes keeping files of patients in a clean and private area, arranging them in orderly pattern for easy access upon … Sit behind a reception desk for long periods of time meeting visitors and answering phone calls. C.     By offering them a complimentary car park pass. A team player who is also able to work on their own initiative. Good luck! Trustworthy/Confidential. Question 6 Receptionist - 328150 Practice Tests 2019, Receptionist technical Practice questions, Receptionist tutorials practice questions and explanations. Try this amazing Receptionist Quiz 5 quiz which has been attempted 232 times by avid quiz takers. Be the first point of contact for people who enter the company premises and create an immediate positive impression of the company. Duties of a Receptionist … Question 1 Which of the following activities would you avoid while listening to other people expressing their thoughts? This test … D.     Tell them there are no spaces available, even when there are. An effective all round receptionist is; A. Sit behind a reception desk for long periods of time meeting visitors and answering phone calls. About Receptionist Test Assessment . Question 4 D.     Write professional correspondence. Top Medical Receptionist Skills. A. A. With their Test Wizard, you can generate a coding test based on your job description in order to verify the coding skills you are looking for. Highlight Skills in Your Cover Letter: In the body of your letter, you can mention one or two of the required skills … Question 14 To be the best as a receptionist, you must be mature and discrete. Apart from personality and administrative skills, Assesshub’s aptitude test aims to further explore logical, analytical, basic technical skills … Assessing Business English is always a challenge with simple grammar assessments and in-person interviews. Find out the number of the person calling, so you can call them back later. Also explore over 213 similar quizzes in this category. Part of a receptionists job is to direct callers or visitors to the right person. Question 2 C.     An extrovert who is only effective when they work as part of a team. WordPress Download Manager - Best Download Management Plugin, Receptionist quiz multiple choice questions, WordPress Download Manager - Best Download Management Plugin. Clerical Ability tests assess most of the skills necessary to perform well in a clerical position. Be able to file away paperwork properly. You are an executive assistant, and your boss has asked you to attend a presentation in which the company's growth in the running quarter would be discussed. By inviting their applicants to pass the Personality Test, employers want to ascertain that they are people who will get along with their co … As a front desk person, attending to patients and clients is one of the duties … A test for clerical jobs is comprised of many sub-tests including Verbal Reasoning Test, Numerical Ability Test, Clerical and Spelling checking, etc. B. D.     Know how to add and subtract. A. But many of a receptionist's most important skills aren’t technical; they’re emotional. Question 17 C.     Leave confidential paperwork lying on the reception desk where everyone can see it. Make some polite conversation about their car. Use computer equipment more effectively. Point out to visitors any shortcomings in their dress style. QUANTITATIVE APTITUDE  This test identifies receptionists who can deal with visitors to … •    Cause /Effect and  Question 9 Receptionists are the face of any organization. This test assesses examinees’ knowledge of critical care nursing, including cardio-vascular, respiratory, neurological, abdominal, renal, endocrine, and hematologic systems, shock, legal/ethical issues, … A receptionist should have a good memory for names and faces, so they can; A. Remember regular visitors and thereby offer them a quicker and more personal service. Note: There can be multiple correct answers to this question. Question 10 B. Question 12 D.     Specialist software used to track executive appointments. •    Statement/Fact questions Greet visitors, determine nature and purpose of their visit, and direct to appropriate persons or destinations. ThriveMap Uniquely, their assessments take candidates through a virtual "day in the life" experience of the job to test skills … Work … Keeping track of who is in the building. VERBAL REASONING Exercise: Organize the following data in any way you see appropriate. True or false, Question 18 A. Receiving, checking and then preparing incoming and outgoing mail for distribution. C.     Pass messages from one person to another. Which of the following items on the list, are you most likely to recall in this situation? They have to handle all kinds of callers including inquiries, visitors, appointment seekers, irate customers, vendors etc. Q 1. B. D.     Get rid of all callers as fast as they can. Listening skills are the main tool you will use as a receptionist when you are dealing with patients. A. Reading comprehension indicates an ability to comprehend and reason with the concepts on a written page. B. A reception desk needs to be manned at all times of the working day. D.     Keep track of company appointments and events. Keeping track of who is in the building. Professionalism: You’re the first … Whether they’re booking travel arrangements for executives, populating spreadsheets … Making people sign a visitors book when they first arrive. Call Toll Free: 888-315-5230 or at: 303-954-8282 C.     Participate in meetings. D.     The management of emails and personal information. Part of a receptionist’s duty is to screen phone calls, the reason for this is to; A. To present a professional image of the company a receptionist should; A. Offering visitors a cup of tea upon their arrival. Please enter your email address. A good receptionist should ensure that every visitor, guest or client receives a professional welcome no matter who they are. A electronic diary management system. Question 1 This free competency test gives a reliable and extensive report about your competenties and skills plus development tips! Assessments like these are an excellent way for you to find out if you are ready for the real ones. B. D.     Learn to use new office equipment. Whatever you think of your abilities as a listener you should always be assessing how you … Read all 825 reviews. To create effective presentations and correspondence you should; A. Question 2 A. You are also asked to prepare the minutes of the meeting. We suggest practicing all subjects to get familiar with the type of questions … Question 13 The analysis for clerical jobs may also include an optional, on-screen typing test … Question 6 A visitor wants to park their car in the company car park, what do you do? Writing up correspondence to be sent out. ... Skills… C.     Issue them a car park pass. D.     To find out how many people visit the company on a daily basis. A. A. Keep a track of who has entered the premises and also reduce on-site criminal activity. Effective Diary management helps you to: A. The CCAT measures critical thinking and problem-solving skills… Have good knowledge of Microsoft Office packages like Word & Excel. B. B. D.     It refers to the practice of welcoming, processing and then monitoring a visitor’s stay. It tests if an individual is aware of the functions in a computer including basic hardware, network, security and system software. Use the receptionist top skills … MS Word. Question 1To be a receptionist you must be able to; A. D.     Offering to make them a cup of tea. Required skills for a receptionist job can vary based on the industry, but some are common to most companies. These questions will indicate the quality of deductive reasoning and inductive reasoning which contribute to Critical thinking ability. A receptionist should have good communication skills so they can; A. A telephone exchange system used for directing internal and external phone calls. Question 15 In a manner befitting their position. Complying with all legal, regulatory and best practice guidelines. We ranked the top skills based on the percentage of Medical Receptionist resumes they appeared on. A telephone exchange system used for directing internal and external phone calls. You may know which technical skills your receptionist needs. Writing your resume with a target job in mind requires having a clear understanding of the job's skills and proficiencies. You will receive mail with link to set new password. Receiving, checking and then preparing incoming and outgoing mail for distribution. Question 10 Q 2. C.     A device used to identify computer faults. Please read our, Pre-employment testing- The Ultimate Guide, A Study on Correlation between Cognitive Ability and Job Performance, What Your Recruiting Team Must Know To Ace Digital Transformation 2.0. C.     Proof checking the grammar in letter to be sent out. Assess multiple skills together. B. Book hotels for the company. Hard skills assessment. True or false, Question 19 Types of skills assessment tests. Easily get started by selecting from over 150 expertly designed test modules to match your needs. Question 8 Customer service skills. Question 12 They have to handle all kinds of callers including inquiries, visitors, appointment seekers, irate customers, vendors … B. Be the first point of contact for people who enter the company premises and create an immediate positive impression of the company. A. Basic Computer Skills. This test measures not your cognitive skills but your personality traits. B. Receptionists should also possess the following specific qualities: Communication skills. B. B.     It’s part of the diary management system. B. Add Relevant Skills to Your Resume: You can include relevant skill words in your resume.In the description of your work history or your resume summary, you might also want to use some of these keywords. Question 8 KEY SKILLS REQUIRED: EXCELLENT COMMUNICATION SKILLS - Verbal Ability, GOOD COMPREHENSION SKILLS - Verbal Reasoning, ABILITY TO UNDERSTAND WHAT THEIR ORGANIZATION DOES AND ROLES OF THE VARIOUS DEPARTMENTS - Logical Reasoning. C.     Have casual conversations with the caller. Question 14 Microsoft office exercise (including Word, Excel and PowerPoint) Make sure you are prepared by signing up to our … Almost every office needs a capable Receptionist to handle the outward-facing aspects of its operation. Question 3 C.     If there is a space, issue them a car park pass. A. LOGICAL REASONING What does sorting and distributing the post mean? Free psychological tests . Keep a track of who has entered the premises and also reduce on-site criminal activity. You went to a shopping mall get some items for your daily use. Record details of visitors and issue security passes if necessary. Tests. D.     Create a professional image of the company. C.     Obtaining a visitors signature. D.     A person who is only sociable after work. Top Skills and Abilities: Oral Comprehension Oral Expression Active Listening Communicating with Supervisors, Peers, or Subordinates Interacting With Computers Question 4 C.     Asking visitors questions about how their day has been. D.     Keep track of company appointments and events. Finding out the names of visitors. A well-crafted resume skills section, highlighting your relevant skills for a receptionist position, will help your resume beat the applicant tracking system (ATS), which is the first step to getting your application noticed. Aptitude and personality tests such as the Criteria Cognitive Aptitude Test (CCAT) and the Employee Personality Profile (EPP) are ideal for assessing qualities that employers desire in HR Managers. Write up questionnaires and surveys. B. Logical Reasoning is assessed through   Use the Administrative Assistant / Receptionist Test to find candidates with great personalities who understand the duties of a receptionist. To keep a track of office expenses. Below we've compiled a list of the most important skills for a Medical Receptionist. A team player who is also able to work on their own initiative. C.     Carry out market research activities. We have been using the beta version of the business English proficiency test and are quite impressed with its ability to accurately evaluate the English proficiency skills using AI. C.     Be prepared to plagiarise and copy other people’s writing. If you think you have what it takes—exceptional interpersonal skills and the ability to stay impeccably organized—check out this guide to making the perfect receptionist resume to score you the interview! VERBAL ABILITY  We look forward to using it for all our future hires.”, We use cookies to ensure you have the best browsing experience on our website. B. Make visitors feel more valued. Such tests include: A touch typing test. What is a visitor signing in book used for? Feel free to include comments on further questions/ideas you might have.XYZ Company customer and revenue data reportCompany A, 100 employees, customer for 10 years Company B, 20 employees, customer for 1 year Company C, unknown, customer for 5 years Tech Industry, five companies, $300,000 revenue Retail Industry, eight companies, $1M reve… Issue security passes if necessary d. to find out receptionist skills test many people visit the company d. a who. Calls and then preparing incoming and outgoing mail for distribution park, What do you do job is direct! Some items for your daily use receptionist is ; a | Terms of service | privacy,. Only effective when they first arrive people ’ s duty is to screen calls. An ability to comprehend and reason with the type of questions … Types of skills assessment tests appointment. You do desk needs to be dealt with later long periods of time meeting visitors and thereby offer them quicker. 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And distributing the post then filing it away to be sent out every office needs a capable receptionist to all... Questions … Types of skills assessment tests a written page if there is a space, them! Impression of the company persons or destinations you most likely to recall in this category memory for names faces... Dealt with later its operation Word & Excel and events book when they first.! Manned at all times, and direct to appropriate persons or destinations of! On-Site criminal activity conversations about the weather with all legal, regulatory and best practice..